Join Our Team
Interested in a career at Native Auto Glass?
We are always on the lookout for great talent to add to our team! Please send a current resume to: [email protected]
Now accepting resumes for:
Customer Service Representative
Auto Glass Technician-Field
Auto Glass Technician-Trainee
Hourly Pay Range: $18-36.50/hr
Auto Glass Technician-Field
Hourly Pay Range: $20-36.50/hr
We are a locally owned and operated company specializing in auto glass replacement and repair. Service and quality are two very important values that we strive to achieve in every job we complete.
Do you want a career where you’re always on the go, the time flies, and your hard work makes a direct and meaningful impact? Do you enjoy seeing the immediate results of the projects you’ve worked on? Do you want a career with a growing company that continues to gain more business in Northern Colorado?
In this key role, you’ll be an Auto Glass Technician in the Field. You will be responsible for all customer service interactions, installs, chip repairs, and removals at each of our account’s locations, customers’ homes, or places of work.
Working outdoors also means you will need to be prepared to work in many different types of weather conditions throughout the year. You will be the face and name of Native Auto Glass. Your primary focus will be to provide excellent service while completing the highest quality glass installations and chip repairs.
You will be provided position-based training, a company-branded uniform package, and a company vehicle. Each day, you will receive a list of jobs that have been routed to you for completion. Each job has a timeline that you are responsible for managing and completing with service and quality in mind at all times.
We are a supportive team, if you complete your jobs early, you should always check in with your peers out in the field to see if they need your support. The same is expected of them. We are here for each other and through that we can continue to build on a business we are all proud to be a part of.
As an Auto Glass Technician-Field, you’ll enjoy competitive pay, medical/dental benefits, and a company discount. You’ll work a full-time schedule and rotating Saturdays. Your start and end times for the workday will vary.
Auto Glass Technician Trainee
Hourly Pay Range: $18-$22/hr
We are a locally owned and operated company specializing in auto glass replacement and repair. Service and quality are two very important values that we strive to achieve in every job we complete.
Do you want a career where you’re always on the go, the time flies, and your hard work makes a direct and meaningful impact? Do you enjoy seeing the immediate results of the projects you’ve worked on? Do you want a career with a growing company that continues to gain more business in Northern Colorado?
Native Auto Glass is now hiring an Auto Glass Technician Trainee. We will provide you with a mentor who will teach you the skill sets to be responsible for all customer service interactions, windshield installs, chip repairs, and windshield removals at account locations, customers’ homes, or their places of work.
Working outdoors also means you will need to be prepared to work in many different types of weather conditions throughout the year. Your primary focus will be to effectively learn how to provide excellent service while completing the highest quality glass installations & chip repairs.
You’ll work a full-time schedule and rotating Saturdays. Your start and end times for the workday will vary. Successful performance throughout your training period can result in an opportunity to become an Auto Glass Technician for Native Auto Glass.
Customer Service Representative
Hourly Pay Range: $18-26/hr
We are a locally owned and operated company specializing in auto glass replacement and repair. Service and quality are two very important values that we strive to achieve in every job we complete.
Do you want a career where you’re always on the go, the time flies, and your hard work makes a direct and meaningful impact? Do you enjoy seeing the immediate results of the projects you’ve worked on? Do you want a career with a growing company that continues to gain more business in Northern Colorado?
In this key role, you’ll be a Customer Service Representative. You will be responsible for all customer service interactions.
You will be provided position-based training, a company-branded uniform package, and a company vehicle. Each day, you will receive a list of jobs that have been routed to you for completion. Each job has a timeline that you are responsible for managing and completing with service and quality in mind at all times.
We are a supportive team, if you complete your jobs early, you should always check in with your peers out in the field to see if they need your support. The same is expected of them. We are here for each other and through that we can continue to build on a business we are all proud to be a part of.
As a Customer Service Representative, you’ll enjoy competitive pay, medical/dental benefits, and a company discount. You’ll work a full-time schedule and rotating Saturdays. Your start and end times for the workday will vary.
Customer Service Representative- Core Roles
Customer Service Skills:
Develop customer relationships by making an effort to listen to and understand the customer, showing
empathy when a customer is dissatisfied and resolving all concerns through partnership with Management.
Anticipates and provides solutions to customer needs and gives high priority to customer satisfaction. Urgently
returns calls/texts to customers showing their glass concerns are our priority. Opens and closes office location
and is available to greet all customers during regular business hours (8:00am to 4:00pm MDT, with the
exception of a 30 minute duty-free Meal Period per the State of Colorado Department of Labor Guidelines).
Promotes to every customer they are receiving the service they deserve and quality they can trust.
Business and Team:
Develops relationships with co-workers to contribute to group solutions. Maintains a clean and organized
business environment for customers and co-workers. Continuously puts forth effort to helping make
Native Auto Glass LLC a better place to work for everyone. Assist technicians/vendors as needed.
Quality of Work:
Produces value, thoroughness, accuracy, neatness, and acceptability of all work completed. Works under
pressure, is open to being accountable and learns from previous mistakes. Accurately checks processes and
tasks, handling issues in a timely and respectful manner.
Quantity of Work:
Works with urgency even when under pressure, producing accurate outcomes. Maintains the workload that supports 5 full-time Auto Glass Technicians per industry benchmarks without sacrificing service or quality. Communicates effectively with team and/or management to ensure all outstanding action items that directly impact customers are completed by end of business day.
Judgement and Decision Making:
Works independently and with integrity. Thinks logically and practically before making decisions. Uses independent thought, originality, and reasoning. Prioritizes work and timely implementation of workable solutions to problem. Properly handles confidential information. Demonstrates ability to be resourceful when
needed.
Initiative:
Demonstrates willingness to make significant contributions with little direction. Voluntarily starts projects that can add value to either customers, teams, or business operations. Displays energy, enthusiasm, and ingenuity.
Exercises proper use of judgment and independent actions within limits of authority. Has a high degree willingness to be self-starting and proactive.
Dependability and Punctuality:
Thoroughness is demonstrated by following through on assignments and instructions in a reliable, trustworthy, and timely manner. Overall attendance and adherence to work schedules and office hours.